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RBA/OBA Ideas
Read some of the latest thinking
about how to implement RBA/OBA
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Organic vs. architectural change
- The performance of teachers
- How to organize
"turn the curve" tables.
- The population role of education.
- Shortcut for choosing population indicators.
.....AND MORE
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RBA in the News
The NY Times,
The London Guardian,
Children Now, The Day, and more
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Cool
Stuff
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La
Casa Chica Neighborkid Wisdom Revealed
through Results-Based Accountability, Allison Pinto, Sarasota
County, Florida.
Connections
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The Rise and
Fall of the GDP
Read the NY
Times article
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Major
initiative to establish USA quality of life indicators State
of the USA
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Australian
Early Development Index
(AEDI) National Report 2009 - Re-issued March 2010
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FPSI
responds to NSW report.
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The original RBA paper from 1995 and
a long lost 1994 paper on inexpensive but powerful opportunities for funders
to drive change:
- From Outcomes to
Budgets &
- The
Most Results for the
Least
Money
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Books and DVD's are now
ONLY AVAILABLE
via website purchase, from one of the following four sites:
1. resultsleadership.org (best prices)
(or call us 301-907-7541)
2. amazon.com (US not UK site)
3. trafford.com
4. FAC: newcastle.edu.au
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Book sales top 20,000,
4 1/2 years
after the book's release. Over 3,000 books sold in the UK!
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Website birthday: November 20, 2009, believe it or not, is the 10 year anniversary of this
website. Cheers!
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Goals Gone Wild is an important new study of the pitfalls of
goal setting -
Read the Wharton review.
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New website
by one of the UK's
leading OBA consultants
David Burnby
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Some Recommendations for Action on Drunk Driving
for consideration by the New Mexico Governor’s DWI Strike
Force
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FPSI
comments on the UK National Indicators for Local Authorities and
Local Authority Partnerships:
submitted to the Local Government Quality and Performance Division, London,
28 December, 2007.
-
Connecticut's Results-Based Budgeting
work is commended by Governing Magazine in their latest ratings of state
government.
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18 Years of Building
Community
on the Far North Coast of New South Wales, Australia:
The Working Bee by
Lionel Adams-Acton and Merilyn Edgar
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The University of Newcastle Family Action Centre
(FAC) in New South
Wales, Australia is partnering with
FPSI on training events in Australia.
FAC will also be the best Australian source for books and DVD's.
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New
Performance measurement examples:
for: Family
Counseling, Post Separation Services, Dispute Resolution/Mediation, Adult
Services: In-home aide services, Home Care Services
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Results
Accountability 101 the 20 Minutes Powerpoint Version
for use
when presentation time is severely limited.
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Connecticut RBA 101 workshop
from September
25, 2007 in Hartford, as recorded by CT public television.
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Baltimore Leadership in Action
program turning the
curve on children ready for school in Baltimore City
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Results Based Facilitation workshops
with Jolie Pillsbury
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Gapminder
a very cool Swedish site that specializes in creative graphic presentation
of data
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Draft
press release for RBA 101 workshops
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New
Mexico's Early Childhood
hildren's Budget prepared by the New Mexico's Early Childhood Action Network (ECAN),
with support from the Lt. Governor's Office (April 12, 2007)
This complements the NM Children's Report Card and Children's Budget
released in March.
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Connecticut Budget Examples:
Take a look at the examples of population and performance presentations from
the
2007 Legislative Session.
Language
Notes
1.
Results-Based Accountability™ (RBA) is known as Outcomes-Based
Accountability™ (OBA) in the UK.
Click here for the UK Workshops page.
2. Due to popular
demand, we here at FPSI have finally given in to using the acronyms RBA and
OBA. We will no doubt be punished for this some day.
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RBA/OBA Licensing Fee
Requirements Applicable to for-profit organizations with gross
revenues in excess of US$ 500,000 per year. Click
here for details. August 2010
 RBA/OBA
Implementation
Self-Assessment
The
Results Leadership Group has
released an excellent poster
sized implementation
checklist. Click on this link
for more information. Thanks
to Justin Miklas and Dave
Hirsch.
May
2010
United
Way Testimonials about RBA
Many
United Ways in the US and
Canada are finding RBA to be
a powerful way to organize
community impact work,
strategic planning and
grantee performance
accountability. Read
comments from leading United
Way senior staff.
RBA
Practitioner Conferences
Australia:
December 2009:
200 RBA
practitioners from across
Australia and New Zealand
gathered in Sydney for the
first Australasian RBA
conference. The conference
was sponsored by Creating
Links and NSW Family
Services (FamS). For more
information go to the FamS
website.
Connecticut:
September 2009:
Over
100 RBA practitioners from
across the State gathered in
Hartford to share
experiences implementing
RBA. The conference was
sponsored by the Annie E.
Casey Foundation and The
Charter Oak Group, LLC and
attracted participants from
state agencies, communities,
and philanthropies.
Mark Friedman gave the
keynote address, and a panel
of four legislative leaders
talked about how the
legislature’s five-year
project to bring RBA to the
state budgeting
process. As follow-up
to the conference, a CT RBA
Practitioners Network was
formed with over 60 members.
To view the first meeting of
the Practitioner's Network,
click http://ct-n.com/ondemand.asp?ID=4970.
For more information,
contact
bpudlin@charteroakgroup.com.
RBA
and ABCD This
paper by Dan Duncan, Senior
Vice President, United Way
of Tucson and Southern
Arizona shows the powerful
ways in which RBA and Asset
Based Community Development
(ABCD) methods can be used
together. ABCD is one
of many other bodies of work
that fit well with RBA/OBA.
Another example is the work
of Jim Collins in "Good
to
Great."
January, 2010
OBA
use in the UK: Ageing
Well in Dorset: How not to
be Invisible:
by Robin Cowen
(cowen.robin@googlemail.com)
An excellent new report on
the use of OBA for improving
the well-being of older
people published in the Journal
of Integrated Care,
December, 2009. Here's the
paper's abstract:
"Dorset County Council
and partners commissioned a
project in 2008 to develop a
plan for ageing well in the
county that engaged and
involved older people. The
completed plan has since
been supported by Cabinet
and the Local Strategic
Partnership. The project was
carried out using
Outcome-Based Accountability
(Friedman, 2005), a
methodology for focusing on
outcomes, and this article
describes how it worked to
support this strategic
development in adult
services at a time when it
had been in much more
regular use in children’s
services."
January,
2010
RBA/OBA
Ideas
This
space is intended to help
support the worldwide
community of Results-Based
Accountability (RBA) and
Outcomes-Based
Accountability (OBA)
practitioners. It's a place
for Mark to share notes on a
daily, weekly or monthly
basis that might be of
interest. It replaces the
Google blog site which never
worked very well and is now
discontinued. Your comments
and suggestions for subjects
are
welcome. Recent topics
include:
- Measures
are categorized on the basis
of what question they
answer.
-
Creating results culture
change
- Measuring the success of
population level strategies
- Next
Generation Contracting - Key
Provisions
January,
2010
 OECD
3rd World Forum:
The OECD 3rd World Forum
was held in Busan, Korea,
October 27 - 30, 2009. Much
of the conference focused on
the challenge of how to
measure quality of life, and
then use those measures to
drive policy. One
parallel session included a
presentation of the basics
of RBA. Click
here
for copies of papers,
powerpoint and selected web
links. October,
2009
 Parody
of a Logic Model:
This is very funny and I
wish I knew who created it.
A paper is in the works on
"The 5 Things Wrong with
Logic Models (and why
everyone hates them)."
Here's a preview: 1) They
start in the wrong place
with means not ends. 2) They
restrict rather than expand
people’s thinking. 3) They
assume life is linear and
causality can be clearly
explicated. 4) They take a
lot of time and paper. 5)
They are not useful.
RBA is a much more complete
framework, and much easier
to understand and use. September 2009
Check
out DOD logic model
May, 2010
Next Generation
Contracting Provisions:
Traditional contracting (or
"commissioning" methods work
OK when applied to buying
units of service (How much
did we do?) and quality of
service (How well did we do
it?). But these methods
break down when applied to
customer results or
outcomes. Here's a
description of the content of key provisions of
next generation contracts. Click
here. April - August, 2009
Trying Hard Is Not Good
Enough:
New lower prices:
Amazon:
$18.95
RLG: $16.95
RLG: $16.95
A
new publishing arrangement
with Booksurge.com allows a
reduction in the retail cost
from $24.00. Ordering from
the Results Leadership Group
is the better deal. The book
can still be ordered from
Trafford at the higher
price, so be careful when
placing orders through book
stores.
June, 2009
 A
new software platform for
implementing Results-Based Accountability™
and linking agency
performance measures to
community indicators:
Developed by the Results
Leadership Group with
technical partner
Insightformation.
Click here for more
information.
April, 2009
UK: OBA 101 Workshop WORKBOOK
Version 1.9
(49 pages) This is the document used in all OBA 101 Workshops.
Click here for a
description of the changes.
April, 2009
New Zealand: Results-Based Accountability™ reaps
rewards in Hawkes Bay:
When Pam
McCann made the move from Child, Youth and
Family Services to managing Family Works Hawkes
Bay, she wanted to find a way of better
expressing what they were trying to achieve and
what a difference they were making. The
opportunity to attend a Results-Based Accountability™ (RBA) workshop hosted by Family
and Community Services (FACS) provided her with
the solution.
Read the full story.
(Ministry
of Social Development, Family and Community
Services Newsletter, March, 2009)
 Montgomery County, Ohio releases it's 10 Year
Progress Report.
Partners in
Montgomery County have been using RBA for 10
years to assess the well-being of the people who
live in their community and plan actions to make things better.
One of their turn the curve success stories is
featured in Trying Hard Is Not Good Enough (p.
123). This year's report includes a
congratulatory note from Mark Friedman.
March,
2009
RBA Implementation Self Assessment:
This tool provides a more comprehensive look at
what it means for a government or nonprofit
organization to implement RBA. The new
assessment covers language discipline,
population accountability and performance
accountability and allows a score to be
computed. This is still a work in progress and
comment are welcome. Note: there is a correction
to the version of this released with
RBA 101 workshop
materials 1.9. Click
here for more
information. February, 2009
 NSW
Family Services Performance Report (NSW,
Australia)
The report includes an excellent set of
performance measures, an honest assessment of
the story behind the numbers, an action
plan, plus a Data Agenda, Research Agenda and
Policy Agenda. February, 2009
RBA 101 Workshop WORKBOOK
Version 1.9
(53 pages) This is the document used in all the RBA 101 Workshops.
Click here for a
description of the changes.
January, 2009
OBA Master
Class in London on 5 November brought together 160 OBA practitioners
from across the UK. Speakers included Mark Friedman, Dame Gillian Pugh,
Christine Davies, Rob Hutchinson CBE, Jacky Tiotto, Dr. Andy Gill, Dr. Jocelyn
Parry and Steve Pitt. The event was sponsored by the IDeA, and can be viewed in
its entirety, including all of the powerpoint presentations at the
Local
Government Association website.
November, 2008
Five New Powerpoint Slide Sets that can help you
teach and use the concepts of RBA/OBA
 1.
RBA
in a Nutshell: One page containing the most
important innovations in the framework. Click here
for the
OBA
version.
2.
RBA the Journey Analogy: One page slide that
shows how RBA goes from report cards to action plans
to the end of turned curves.
Click here for the
OBA version. (See this presented at minute 51 of
the London Master Class.)
3.
RBA/OBA Star Exercise: A fun way to teach the
concept of ends vs. means.
4.
Cutting Budgets with RBA (OK, the fun's over):
These slides show the progression from Generating
cut ideas, to Analyzing cut ideas to Deciding what
to cut. Each section displays both traditional
methods and RBA additions.
OBA version
(NEW version 4)
5.
Turn the Curve (TTC) Debriefing Questions: the
questions used in RBA/OBA 101 to discuss lessons
learned from the Turn the Curve Exercise - for use
by trainers, coaches and facilitators.
November/December, 2008
Montgomery County, Maryland: Healthy and Sustainable
Communities Initiative and Website The
website provides an excellent example of how to use RBA methods to improve
environmental quality of life, and illustrates a dynamic way of using the RBA
framework to gather community and expert input. June, 2008
 Turning
the Curve Stories:
UK Department of
Children, Schools and Families releases report on
Outcome Based Accountability
by researchers David Utting, Alison Painter and Judy
Renshaw.
Turning the Curve Stories
describes the principles of the Outcome Based
Accountability (OBA) framework for planning and
taking action to improve the quality of life and
outcomes for all children (and other populations)
and to improve the performance of specific services,
agencies and service systems. The resource is
accompanied by a series of England-wide case
studies, illustrating how the approach has been
applied.
June, 2008
 The
Autumn, 2008 issue of LCSA's quarterly publication
Local devotes 25 pages to "A Conversation
with Mark Friedman" about implementation of Results
Based Accountability. The
Local Community Services Association is the peak body
for 300 New South Wales neighbourhood and
community centres.
June, 2008
SEVEN NEW RESULTS-BASED ACCOUNTABILITY™
SUCCESS STORIES February
4, 2008
1.
Turning the curve on 16 to 18 Year Olds Not in
Education, Employment or Training (NEET) in
Newcastle, UK: Sara
Morgan-Evans, Local Connexions Manager in
Newcastle, UK describes her team's multi-year
success using Outcome Based Accountability,
working with other partners, to produce a
significant reduction in this important measure
of youth disengagement.
2.
Turning the curve on Positive Youth Shelter
Discharges from the Spectrum Youth and
Family Services Homeless Shelter in Burlington,
Vermont: Trine Bech, authored this paper
summarizing the exceptional work of the shelter
staff and residents using Results Accountability
methods to turn a declining trend in rate of
positive exits for young people from the
shelter. A key to their success was involvement
of the youth themselves.
 3.
to 7.
Turning Curves, Achieving Results:
Five Annie E. Casey Foundation Fellows
(Craig Levine, Molly McGrath, Brenda Donald,
Dennis Campa and Yolie Flores Aguilar) describe
their successes using Results Accountability to
measurably improve the well-being of children
and families in Essex County, NJ, Chicago, IL,
Washington, DC, San Antonio TX, and Los Angeles
County, CA. Don't miss the inspiring
introduction by Molly McGrath.
 The Results-Based Accountability™ 101
DVD This is the official video of Mark
Friedman's acclaimed Results Accountability 101 workshop. Special
features include a Q&A session with Mark and instructions on how to set
up and run the population and performance Turn the Curve Exercises.
View a clip and order the video at
ResultsLeadership.org/sales July, 2007
The Netherlands Workshop Page: RBA 101
Powerpoint and workshop materials in Dutch A complete set of
workshop materials translated for use in The Netherlands. Thanks to
Ordina for supporting preparation of these materials. November, 2007
The UK Workshops Page: Outcomes-Based Accountability™
A complete set of
materials specially adapted for use in the UK. Included are both the
workshop workbook handout as well as two versions of the OBA 101
Powerpoint presentation. October, 2007
Results-Based Accountability™
ranks better
than Logic
Model, Balanced Scorecard and Six Sigma on complexity of language and readability.
It is hard to find objective evidence that one management,
planning or budgeting framework is easier to use than another. Most of what's
out there is anecdotal at best and usually pure self promotion. In the interest
of honesty, this site is about promoting Results Accountability as the best
available framework. The attached analysis shows that the Results Accountability book,
Trying Hard Is Not Good Enough, is significantly better than
leading books on Logic Model and Balanced Scorecard, and Six Sigma, when it comes to
complexity of
language and readability. The field needs a serious comparison of frameworks by a Consumer
Reports type organization. But in the mean time, this comparison sheds
light on some of what you need to know to make an informed choice.
March, 2007
What you need to know about Privatization:
When government-delivered services are contracted out to
for-profit and/or nonprofit providers, it is called “privatization.” While this
method has been part of the government landscape for many years, elected
officials and government managers often don’t know the basics of when
privatization is appropriate and how to make it work. This short paper gives you
a candid summary of what you need to know. February, 2007
The End of the Melting Pot
and the Challenge to Create a Healthy Multi-cultural Society
A short essay suggesting that Results Accountability methods could be
used to structure the discussion of how to create a healthy
multi-cultural society, neighborhood by neighborhood and city by city.
April, 2006
Responsabilidad
Con Los Resultados Para Las Comisiónes Prop. 10 Guía de Planeación Para Mejorar
el Bienestar de Niños, Jóvenes y sus Familias,
Traducción por Patricia Zuluaga June, 2004
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